Legal
Any of the audio guide files on the website is available for download as well as accompanying background information such as maps, previews and lists of the points of interest in that guide after it has been properly paid for. Each payment is only granting access to a single audio guide, in a single language selected by the user. In order to be granted access to the purchase section of the website it is mandatory to register a user in the website’s database.
The website and its content may be altered at any time without prior notice. You agree to check for updates including changes of the T&C. The website contains links to other websites, which are not under our control and for which we are not responsible. This includes, but is not limited, to third parties' websites offering hotel reservations, car rental, transport tickets and other commercial or non-commercial websites. You use the website and its content on an 'as is' and 'as available' basis on your own risk. We do not guarantee that the content of this website is always reliable, available, timely, secure, complete and/or error free.
We are not responsible for any financial or other harm arising from the use the website, including, without limitation, lost profits or business opportunities, data losses, damages to your ear from listening at high volume, accidents while listening or reading the content, damages to your audio and/or computer devices or data stored on them arising from downloads. In no event shall we be liable for any damages arising for the use of the websites in excess of the greatest of 30 Euro (in case of using free content) or the price of a paid service. You agree that the governing law on the use of this website is the law of Bulgaria, the jurisdiction where Audioguide.bg is located. You waive the possibilities to take measures under other jurisdictions. The Bulgarian law also concerns users from around the world who have downloaded and/or used the content outside Bulgaria. If you do not accept this, do not use the website. Any possible claim must be made within 3 months after the download of the content.
When purchasing an audio guide the user/client is declaring that he/she is agreeing with the website's policy. Audioguide.bg does not refund any money after the purchase has been made.
Audioguide.bg can be reached through the contact form or under the following address:
Audioguide.bg Ltd.
Managing Director: Vassily Metaniev
1, Vasil Levski blvd.
1142-Sofia, Bulgaria
VAT number: BG201014916
Phone +359 2 9804945
Privacy
At Audioguide.bg, we respect privacy. Your contact data from the newsletter or your order will not be given to third parties. All personal data is used only for the delivery of the products and further contact with the clients.
In compliance with the Bulgarian law each user/client has the right to access his data at any time as well to change it by sending an e-mail to Audioguide.bg.
In case of loosing the password for his account the user/client is in his right to change it either through the automated link for forgotten password or by a written request to Audioguide.bg.
Audioguide.bg Ltd. is not responsible for any loss or harm arising from not complying with this rules.